Policies, Statements and Terms
Privacy Policy
v1.1
Effective as of: 24/08/2024
1. General Provisions
This Privacy Policy outlines the privacy practices of Dovetailed Technology Ltd, 71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ ("Dovetech") and your rights under the UK General Data Protection Regulation ("UK GDPR").
Dovetech collects information through its websites on dovetech.com (the “Websites”). This may include sub-sites that you reach via links or embeds on other web pages.
If you use the Websites, you may need to register to access certain features. The registration process requires you to provide your first name, last name, email address, and company name ("Registration Data"). “Personal Data” under this Privacy Policy includes your Registration Data and other information such as IP addresses, browser type, internet service provider (ISP), referring/exit pages, platform type, date/time stamp, and click data to analyze trends, administer the site, and gather demographic information.
The data protection officer for Dovetech can be contacted at compliance@dovetech.com.
Personal Data is handled in strict confidence according to legal provisions and is only collected, processed, and used to provide our Website’s functions unless you consent to other uses. The Personal Data is processed electronically. No persons under the age of 18 will be actively marketed to, nor will they be knowingly asked to provide personal information.
Personal Data may be transferred for processing to entities such as Dovetech's accounting firm, hosting provider, technical support provider, and payment provider. It may also be disclosed to competent authorities upon legal request. Data processing agreements are in place to ensure that any third-party processors comply with the necessary legal standards.
2. Legal Basis for Processing
This section applies where Dovetech acts as a data controller under the UK GDPR. Where Dovetech processes your Personal Data on behalf of a Client, the Client’s privacy policy should be referred to.
Our legal basis for processing your Personal Data is your consent, which you provide by agreeing to our terms during the registration process (Article 6(1)(a) UK GDPR).
PLEASE NOTE: Dovetech processes and uses Personal Data for a period of 2 years from the date of its initial collection. Personal Data is deleted after this period unless further processing is required by another legal basis.
You consent to the use of your Personal Data by Dovetech for purposes such as market research and sending newsletters related to Dovetech’s services and promotions. Market research will only be based on aggregated, non-identifiable data and will not identify you as a person. We will not combine your Personal Data with data collected from third-party sources.
You may withdraw these consents and opt out of data collection by contacting us at support@dovetech.com.
We also process your Registration Data to fulfil our contractual relationship with you as a User (Article 6(1)(b) UK GDPR).
In some cases, we process data without your consent where necessary to protect our legitimate interests, such as improving website functionality and security (Article 6(1)(f) UK GDPR). Additionally, we may be legally obligated to process certain data to comply with law enforcement or tax authorities (Article 6(1)(c) UK GDPR).
3. Use of Personal Data
Dovetech will only transfer or process Personal Data to third parties if required by law, necessary to provide our services, or with your explicit consent.
We may use your Personal Data for the following purposes:
Operating, maintaining, and improving our Websites, products, and services.
Processing and delivering contest entries and rewards.
Responding to comments and questions and providing customer service.
Sending information such as confirmations, invoices, technical notices, updates, security alerts, and support messages.
Communicating about promotions, upcoming events, and other news about products and services offered by Dovetech.
Linking or combining user information with other personal information.
Protecting against fraudulent, unauthorized, or illegal activities.
We may profile data based on the number of sessions on the Website to provide a personalized experience. However, this profiling will not identify you as an individual and will not result in automated decisions with legal or significant effects on you. You can object to profiling by contacting us at support@dovetech.com.
4. Use of Web Analytic and Payment Services
Dovetech uses the following services to improve your experience on our Websites:
Google Analytics: We use Google Analytics, provided by Google LLC, to analyze website usage. Google Analytics collects data such as your IP address, browser type, and the pages you visit. This data helps us understand how you use the Website and improve it. The data collected by Google Analytics does not personally identify you.
Google Ads: We use Google Ads to manage advertising campaigns, including remarketing. Google Ads may collect information about your visits to our Website to display relevant advertisements based on your interests.
Stripe: We use Stripe, provided by Stripe, Inc., to handle online payments. Stripe processes payment information, including card details, securely. Stripe also uses cookies to ensure secure and smooth transactions. For more details on how Stripe handles your information, please review their privacy policy.
5. Information Security
Dovetech applies appropriate technical and organizational measures to protect your Personal Data against unauthorized or unlawful processing and against accidental loss, destruction, or damage.
Our Website operates on a secure https connection. Communication between your device and our servers is encrypted using SSL protocols. If you log in through external platforms like Google, the security level is governed by their respective privacy policies.
6. Your Rights under the UK GDPR
You have the following rights regarding your personal data:
Right of Access: You can request access to the personal data we hold about you (Article 15 UK GDPR).
Right to Rectification: You can request corrections to any inaccurate data (Article 16 UK GDPR).
Right to Erasure: You can request the deletion of your data under certain circumstances (Article 17 UK GDPR).
Right to Restriction of Processing: You can request a restriction on processing under specific conditions (Article 18 UK GDPR).
Right to Data Portability: You can request that your data be transferred to another service provider (Article 20 UK GDPR).
You also have the right to object to data processing for direct marketing purposes and processing based on legitimate interests.
If you believe your data has been processed unlawfully, you can lodge a complaint with the Information Commissioner's Office (ICO) or seek legal remedies.
7. Third-Country Transfers
We do not transfer your Personal Data outside the UK or the European Economic Area (EEA) unless appropriate safeguards are in place, such as standard contractual clauses, to ensure data protection.
8. Legal Obligations
You are not legally required to provide us with Personal Data, but failure to do so may prevent you from using some features of our services.
9. Contact
If you have any questions or concerns about this Privacy Policy or wish to exercise your rights, please contact us at compliance@dovetech.com.
This Privacy Policy governs how we collect and process information obtained from your visits to our website, direct contact with us, and interactions as part of the customer or employment process.
Dovetailed Technology Ltd
71-75 Shelton Street, London, Greater London, United Kingdom, WC2H 9JQ
Email: compliance@dovetech.com